Best Price Guarantee

Best Price Guarantee

As Australia’s leading hydroponics store, we strive to offer you the best service possible, that’s why we guarantee you the best price! Just look out for the best price label on the qualifying products.

What do we guarantee?

If you happen to see the same product advertised with another Australian retailer for less, just send us a direct link to their website and we will send you a coupon code to beat their price! Please note that the best price guarantee does not apply to all products we sell. Products that qualify for the guarantee are marked with a best price label.

How does it work?

Please fill the form here and we’ll aim to get back to you ASAP. Our customer service team are available 9am – 5pm Monday to Friday, so if you leave us a message after-hours, we’ll get back to you first thing in the morning.

Already ordered with us, but found a lower price elsewhere?

No problem. Just fill the form here with a link to the competitor and we’ll refund you the difference via the same payment method used on your original order. We’ll beat a competitor’s price up to 7 days after your order date!

Just a few basic conditions:

  • We base our price beat on the competitor’s final price (including shipping) to ensure an even comparison.
  • The competitor must be based in Australia and have a website.
  • The competitor must have the item in stock.